Friday, November 30, 2012

When Email Images, Go Bad.



Why you shouldn't use images as company names and postal addresses.


"Thank you for contacting ISP

Why are senders including a graphic of your company name and address details? 

These things do not differentiate you from a snowshoe/affiliate spammer.


The ip range originally dropped in reputation as you sent a whole heap of mail
from a ton of addresses to just one of our customers in a very short space of
time. 

Kindest regards,
James... ISP Customer Support"


-- Summary from customer's request to get unblocked from ISP.

CON:B1 AOL error code, aol postmaster remarks



 CON:B1 AOL error code


Hello,

If your mail is being deferred with a CON:B1 error code, you may be experiencing a block given to IPs with poor reputation. This is not a permanent block, nor does it mean that none of your mail is being delivered; we will deliver enough of it to enable us to see any positive changes to your mail stream. Your reputation will be recalculated based on that mail.  As your reputation improves, so will your delivery. For help with IP reputation, please see:


Please apply for Feedback Loop at our website

Please make appropriate changes and allow 8-10 days for your reputation to change, and re-evaluate your delivery before opening a follow up ticket.

Thank you,
Nascita
AOL Postmaster.